Local Fixed Service or Shuttle

A system of transporting individuals (other than by aircraft), including the provision of designated public transportation service by public entities and the provision of transportation service by private entities, including, but not limited to, specific public transportation service, on which a vehicle is operated along a prescribed route according to a fixed schedule.

Demand-Response / Dial-a-Ride Microtransit Service

A transit service operating in response to calls from passengers (or their agents) to the transit operator, who then dispatches a vehicle to pick up the passengers and transport them to their destinations. The vehicles do not operate over a fixed-route or on a fixed schedule. The vehicle may be dispatched to pick up several passengers at different pick-up points before taking them to their respective destinations and may even be interrupted en route to these destinations to pick up other passengers.

Deviated / Flex Route Bus Microtransit Service

A transit service usually operating along a circulatory type schedule with fixed stops that can deliver passengers to off-route destinations. For example, some flex route buses will deviate a quarter-mile from the designated route to assist any passengers such as the elderly or disabled who may have difficulty getting to a Flex Route bus stop. Deviated stops sometimes have to be scheduled by passengers in advance.

​Regional Commuter Express Service to Regional Job Centers

A transit service that provides trips to and from major job centers in across multiple counties, usually within one regional planning area. Typically, this type of service operates on fixed routes and schedules, primarily in the morning and evening on weekdays.

Vans & Carpools

Carpools are usually formed by a group of people who live and work in similar areas, commuting together in a private vehicle. Members may take turns driving, and individual benefits include time-off from driving, less wear & tear on vehicle, savings on fuel and parking, and time to socialize.

Vanpools are usually created with the help of an employer or vanpool service. Usually each vanpool has a designated driver/coordinator and sometimes secondary/alternate drivers. The members of the vanpool share the cost of fuel and sometimes the vehicle itself. Riders usually meet in a centralized location such as a shopping center parking lot.

Both carpools and vanpools meet the High-Occupancy Vehicle (HOV) requirements for express lanes and may get access to special parking rates and/or locations.

Taxis / Transportation Network Companies (TNC) like Uber, Lyft

A taxicab, also known as a taxi or a cab, is a type of vehicle for hire with a driver, used by a single passenger or small group of passengers, often for a non-shared ride. Transportation Network Companies (TNC) such as Uber and Lyft use smartphone applications to connect passengers with drivers of privately-owned, non-commercial vehicles. Sometimes transit agencies contract directly with taxi companies or TNCs to provide last-mile connectivity to their established routes, expanding the reach of the existing transit system.

"Public Transportation (also called transit, public transit, or mass transit) is transportation by a conveyance that provides regular and continuing general or special transportation to the public, but not including school buses, charter or sightseeing service.”

– American Public Transit Association


Transit Mode Options

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Based on a community’s population and job density, a variety of transit mode options become feasible for consideration.

Traffic Jam
Masks in Public Transportation

Fare and Fare Product Types

There are a variety of fare product types available for transit operators to leverage as they provide mobility options to their customers. For example, the Newton County Senior Center currently offers transportation to and from the senior center for residents aged 55 years and older at a flat fare of $2 per day. There are many other options of fares, as shown in the Fare Policy Types figure.

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Benefits of Transit

Public transit is a crucial mobility option for many people across Georgia. There are many different benefits to having a public transportation option, including:

  • Local economies benefit as many employers prefer to locate in places with diverse transportation options for their employees.

  • Public transportation can provide much-needed access to health care facilities and community resources to residents without a car, or who are unable to drive due to age or ability.

Transit In Georgia

Transit systems across the state of Georgia provide more than 144 million passenger trips each year, connecting Georgians to jobs, healthcare, shopping, and educational opportunities. There are 92 different public transit systems in Georgia, and 88 percent of Georgia residents live within the service area of at least one public transit system.

In fact, rural Georgians are currently served by 80 different transit systems. Rural transit is often demand-response and can be provided using cutaway buses or vans. Of these systems, 72 operate as individual counties, five systems operate rural public transit serving regions or multiple jurisdictions, and three are operated by single municipalities. Twenty-six rural systems contract their services to third party operators (TPOs), which can be non-profit organizations or for-profit companies

Public Transport Passenger
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Georgia Transit Service by Type (source: GDOT Statewide Transit Plan)

The Future Of Transit

Leaders across Georgia have recognized the value of public transit to both rural and urban communities. More than 120 counties in Georgia have some form of transit already, and the options for transit are only improving as we move into the future.

Public transit is becoming more and more flexible in order to serve the specific needs of each community; there are more options than ever before in terms of vehicle types, scheduling, communicating with customers, and collecting fares. For example, services such as Microtransit are being explored throughout the country and right here in Georgia. This modal option typically operates small-scale, on-demand public transit services that can offer fixed, scheduled or flexible routes, and on-demand scheduling. Demand-Response / Dial-a-Ride and Deviated / Flex Route Bus Service are two of the most common types of Microtransit. This modal type may employ the use of smartphone technology to summon the bus or notify a driver of a rider’s location for pick-up and/or drop-off.  

However, Microtransit is only the beginning. Currently, transit agencies are implementing the use of electric vehicles to reduce air quality impacts, providing greater access to real-time bus arrival information, testing the use of autonomous or self-driving vehicles, and more! These advancements strive to provide riders with greater travel options, rider information, and ways to access transit, improving the passenger journey experience for all.  

Electric Car